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To Meet OSHA Requirements, Westquip Is the Most Qualified, Certified Training Provider

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Home Page > Business > Industrial > To Meet OSHA Requirements, Westquip Is the Most Qualified, Certified Training Provider

To Meet OSHA Requirements, Westquip Is the Most Qualified, Certified Training Provider

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Posted: Aug 18, 2010 |Comments: 0
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In order to understand why Westquip is the most qualified, certified safety training provider and Toyota forklift dealer in Oklahoma, it is important to first understand what OSHA is and why it is crucial to safety and health in the workplace.

What is OSHA?

The federal Occupational Safety and Health Act (OSHA) was created to prevent accidents in the workplace. OSHA aims to improve workplace safety by setting and enforcing standards, providing training through qualified training providers like Westquip, and encouraging safety education.

The professionals at Westquip recognize that operating a forklift is a specialized job that requires specialized training. In fact, operating a forklift is such an essential job that the federal government requires that all forklift operators be trained and certified by their organizations. OSHA federal regulation CFR1910.178 states that “Only trained and authorized operators shall be permitted to operate a powered industrial truck.”

Why is OSHA important?

Unfortunately, workplace accidents and injuries are fairly common occurrences. When not used properly, machinery can cause very serious injuries. These injuries can be devastating because of how powerful equipment like Toyota forklifts are.

Employers can provide a safe work environment and prevent accidents in the workplace by ensuring that employees are educated in forklift operation safety with the training provided by Westquip using OSHA standards.

Although, there are many free forklift training programs available on the internet, it is important for forklift dealers to know that free training programs will not show employees everything they need to know.

The training that Westquip offers is to help employees become qualified, highly trained Toyota forklift operators — operators who are knowledgeable and have acquired the skills to run forklifts in a manner that is professional and safe.

Westquip’s OSHA Operator Training

One of the important OSHA requirements is proper forklift operator training. Westquip uses a Toyota designed course that satisfies OSHA requirements and documents your companies training results. This training includes classroom and hands-on training. When this course is completed, the employee will have an extensive knowledge of every forklift on the market and will have the best factory-trained instructors available in the Toyota forklift industry.

Westquip’s Toyota Forklifts Operator Training

For companies that would like to train their employees themselves, Westquip offers a more detailed and extensive course called “Train the Trainer.” The “Train the Trainer” course was developed by Toyota to give dealers a qualified program designed to prepare trainers for larger companies. Call Westquip today for details and pricing.

Mechanics Training Classes held at Westquip

Westquip believes in training. All of their mechanics are on a rigorous training program including internet based education, factory training done at Westquip and factory training done at the Toyota Manufacturing facility in Columbus, IN.

Westquip is an authorized dealer of Toyota forklift parts for Central and Western Oklahoma. They are a full line supplier for all your material handling needs, including: new and used Toyota forklifts, forklift rentals, forklift repair services, Toyota forklift parts and all types of quality warehouse and loading dock equipment. Visit www.westquip.com to find the Toyota forklifts and parts you need today.

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Heather Preston Toyota Forklifts Westquip is an authorized dealer of Toyota forklifts for central and western Oklahoma. We are a full line supplier for all your material handling needs including: new and used forklifts, forklift rentals, forklift repair services, forklift parts and all types of quality warehouse and loading dock equipment.

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Increase workforce engagement through effective use of surveys

Recognizing that heightened levels of employee engagement drive customer loyalty and increased revenues, Sears Canada, one of the largest, most successful and diverse companies in Canada, has long surveyed their employees to gauge their work experience and uncover opportunities for improvements. By surveying their employee population annually, the company has been able to understand the perceptions and attitudes of their associates while providing a vehicle for managers to facilitate communication and design new programs and processes. Keeping a pulse on attitudes and perceptions across the organization has enabled Sears Canada to develop a more engaged workforce that is committed to reaching business goals of providing customers with quality merchandise and exceptional service.

Sears Canada is a multi-channel retailer with a network of 188 corporate stores, 182 dealer stores, 65 home improvement showrooms, over 2,000 catalog merchandise pick-up locations, 107 Sears Travel offices and a nationwide home maintenance, repair and installation network. The company also publishes Canada’s most extensive general merchandise catalog and offers shopping online at their website.

With 37,000 associates at hundreds of locations across Canada, one of the challenges for the organization is ensuring effective communication across their diverse and dispersed associate population. Given all the technology options available today, most companies rely on email and corporate Intranet sites to communicate with their employees. At Sears, where associates may be working behind a cash register, attending at customer homes, or driving a forklift, web-enabled technologies are not necessarily effective for a large portion of the employee population. Plus, with many part-time workers and multiple locations, it is nearly impossible to have a “bird’s eye” view of every work environment and managerial interaction.

With a strong belief that there is a direct correlation between engaged associates and customer loyalty and revenues, Sears Canada’s mission statement espouses total satisfaction for customers and opportunities for associates to grow and contribute to the success of the organization. As a result, surveying its associates has been an integral part of Sears Canada’s corporate initiatives for many years. Through the survey process, which involves not just the survey and the reports, but also discussions of the results with employees and action plans developed from that feedback, associates have a voice to raise concerns and leaders can gain insight into employees’ perceptions and attitudes. Acknowledging that the questions used for measurement should be evaluated periodically to ensure their continued relevance to the associates and the company, Sears Canada turned to Kenexa, a global leader in providing talent management solutions, to redesign their survey and improve reporting capabilities.

“We survey all our employees annually, measuring their perceptions of Sears’ culture, leadership and managerial practices, education, training and development, work experience, our vision, mission and values and customer focus,” said Adrienne Campbell, National Manager, Associate Relations and Recognition at Sears Canada. “We believe, and a lot of studies support this, that an engaged associate company to our customers, so it is important that we all be aligned to the company’s goals, understand what is expected of us to succeed, and that we be able to use the survey information to celebrate and build on our strengths, and address any gaps that may be identified. It also helps us ensure that everyone is treated fairly and with respect.”

“The way the questions are worded is very important and we value Kenexa’s expertise in helping us to do this properly,” said Campbell. “We recently redesigned what we measured, how we measured it, and what we did with the results. When you have such a big company, our survey gives us more granular results that you might not otherwise be able to obtain from the corporate right down to a departmental level. We also worked closely with Kenexa in developing tools to assist leaders and HR in being able to interpret the reports and effectively respond to the results.” The company-wide survey is administered through a paper-based process because the majority of Sears Associates are not web-enabled. By partnering with Kenexa, associates were assured that their responses would be kept confidential, HR was assured that they would be able to effectively administer the survey to their widespread associate base and leaders were given support in using the results. Through the Kenexa solution, results are tabulated for viewing an enterprise-wide score as well as enabling managers to drill down by their business unit.

When it comes to engagement surveys, Campbell stresses the importance of understanding what you are asking and why you are asking it, as well as knowing what you are prepared to do with the results.

“If you believe in engagement, you need to go out and measure it and then take the required steps to increase and support that engagement,” she said. “Our company mission, vision and values are the road map to success, and the survey process provides a great opportunity for us to test the extent to which our associates understand and have pride in who we are, and whether we are living our corporate philosophy.”

By measuring communication through its survey, Sears Canada learned that many associates felt that corporate information they were receiving was sometimes difficult to understand and not always delivered in a timely manner. This feedback has enabled HR to improve its communication to associates such as using shorter, more precise wording, making verbiage clearer when talking to associates about employee policies and programs, and delivering more frequent bulletins regarding targeted issues such as how to use benefit programs. The survey also helps pinpoint units where there may be specific concerns, allowing HR to focus on intervening, investigating and resolving issues in a way that enhances the work environment.

“This program is valued by all our leadership team, and has been customized to measure, report on and respond to those issues that are relevant to Sears Canada and its associates,” said Campbell.”We have come up with a reporting, feedback and action planning process that is relevant to us and helps to drive our business results. With the assistance of Kenexa, we are better able to Human Capital Management by sharing best practices, and effectively identifying, responding to and communicating on key issues or concerns that are drivers of engagement at Sears Canada.”

Andrea Watkins writes articles for Kenexa, a provider of business solutions for human resources. Kenexa helps global organizations through a series of Human Capital Management software to identify the best individuals for every job and fostering optimal work environments. Their Assessments span all aspects of the hiring and selection process using a range of Employee Evaluation tests to help sift through large volumes of candidates quickly and easily.

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Commercial Driver?s License Cdl Manual

Have you ever thought of being a truck or bus driver? Well now you can, with CDL the educational software for training and testing commercial drivers. CDL Manual is an interactive CD that allows you study and test yourself on Truck/Bus driving and Forklift operation. This software is perfect for beginners and experienced drivers that are just upgrading or renewing their Commercial Driver’s License.

This easy to use program guides the user through the preparation for the CDL test in an interactive game manner. It also evaluates performance and saves results for future references. The user has the option of using the study or exam mode and can select any of the 10 categories/endorsements. This educational software by AplusB also contains important information on vehicle control skills, imperative road signs, tips on pre-trip vehicle inspection and border crossing, keeping a log-book & FAQ that any user may have. This product contains graphic road exercises, links to all US and Canada Departments/Ministries of Transportation containing updated regulations. Included as well are links to current weather conditions, maps with driving directions (for these features internet connection is required).

This product is ideal for new and potential drivers, or those that just need a review. CDL helps pass the official driving test theory exam and road test. Now to help you even further with your road tests AplusB is coming out with a new product, the SIMURIDE (Car driving simulator for vehicles with manual transmission). The Simuride will help the user gain experience behind the wheel and drive with confidence. This new product will include many features such as being able to select various vehicles, weather conditions and different driving environments such as city streets with or without traffic, and country roads. Check out AplusB Software Corporation for all their products at www.aplusbsoftware.com.

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